Posts Tagged ‘value added’

Financial Advisor Value – What Value Are Your Really?

Wednesday, June 8th, 2011

financial advisor holding moneyThe brutal truth is that most (i.e. 90%) of financial advisors provide no value. Don’t take that personally and don’t get defensive. There may be a breakthrough here that can make you very successful and turn you into a financial advisor marketing powerhouse.

I just finished reading a financial publication from the fall of 2008. The articles were absolutely worthless. One article said that REITS looked good (they are down 50-60% as I write this). Another article opened with a statement “mutual fund managers are cautiously optimistic about value funds.” Is that another way of saying “We are optimistic but if you lose money, we told you we were cautious.” Another article talked about how you need to educate your clients during bear markets and why this is such a good time to buy (the Dow was at 11,000, now 7300 2-24-09). I like to read old publications because you realize how valueless opinions are and how supposed experts know nothing more than lay people.

If you have been espousing your opinions and making forecasts for clients, you have no value because you have a 50% chance of being wrong. Forecasts and opinions are equally wrong by the brightest PhDs so please keep your opinions to yourself. If you’ve been telling your clients this is a great time to buy, you don’t know that. The Dow could go to 3000 or stay flat for 10 years. Sorry to tell you that those forecasts and opinions you have are worthless and potentially quite detrimental, but its not personal–ALL opinions and forecasts are worthless.

The other financial advisor value proposition often stated is helping clients stay logical and not get emotional about their money. If I were your client and I had just lost 50% of my portfolio, how much would I pay you for that hypothetical value of helping me stay logical or stick to my plan? I would have to say this assistance you provided had no value to me.

So before you go to work tomorrow or pursue any additional financial advisor marketing tactics, ask yourself what substantial value you can be–not that same old diatribe you’ve been telling prospects and clients for years. How can you actually deliver something that has objective, substantial financial advisor value?

Here are some possibilities:

1. Actually make people money in the market  You won’t do that in the way you have been taught. Please read “How to Make Money in Stocks” by William O’Neil or “Beating the Dow” by O’Higgins to understand how money is made.  Stop using funds and the other packaged crap that other financial advisors use.  These packaged products are generally good for the manufacturer, good for the distributor (the BD), pay you good commissions and can be junk for the client.

2. Stop blindly listening to what you have been told like “buy and hold”, “you can’t time the market”, “diversify.” Have these “rules” helped your clients get rich or helped you add financial advisor value?  Start thinking for yourself.  Start reading voraciously.  What really seems to work and not work.  Develop your OWN philosophy and point of view and stop following the crowd. IN addition to the books above, read “What Works on Wall Street” by O’Shaugnessey.

3. To add to point 2, have an investing system for your clients like top producers do.  For example, buy low and sell high.  That means you need metrics to determine what is “low” and “high.” Or have a momentum system to buy or sell what is trending.  But you must have a system or methodology as you cannot blow with the wind and sell what the next wholesaler recommends. I successfully use a very simple but objective system as explained in “Beating the Dow” which outperforms most mutual fund managers.

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What Value do You Add– Really

Tuesday, September 30th, 2008

Survival of Asset Gatherers Threatened

Here’s my conversation with a typical asset gatherer, a type of financial advisor heading toward extinction:

Me: what do you do?
Advisor: I’m an asset gatherer
Me: so you gather assets from clients and then place them with other professionals for micro management?
Advisor: correct
Me: so what value do you add?
Advisor: I select the right professionals, the micro managers—such as mutual fund managers and individual account managers to manage my client assets
Me. So are the managers you select better—did they make your client money in equities in 2008 or can you show me their superior risk adjusted return?
Advisor: well I don’t have these types of statistics but….

This advisor, like so many others, adds no value and simply repeats his firm’s mantra that he is an asset gatherer. Or, he justifies his value with helping to “keep the client from emotional knee-jerk reactions.” But if he cannot pick superior managers or market time better than his client, then the advisor is of no value and is simply extra overhead in the investment process. Why should the client pay two fees, one that adds no value, rather than one fee that has some chance of adding value—the micro managers fee? The client should not and more investors are realizing that.

Large firms tell their advisors to repeat this story: through individually managed accounts, we can give your little clients access to managers that usually only handle accounts of $5 million or more. My question: these managers who handle accounts of $5 million or more, are they any better than mutual fund managers or managers that will take smaller accounts? The evidence please?

The educated baby boomers have no problem using the Internet or the Morningstar subscription at the library to select their own funds. And as the big assets pass to the baby boomers from their older parents, the boomers won’t be handing it to advisors who add no value. The boomers will seek advisors who add value and can show that, on paper, in black and white.

So let’s look at ways to head off extinction and add value.

Comprehensive Financial Manager—if you cannot get superior risk adjusted returns or pick “better” managers than the client, you can at least off load this responsibility for your clients. In other words, get compensated for doing what the clients could do but don’t want to do. If you add value in this fashion, then the service level must be very high:

  • You must call at least monthly
  • Provide statements that clearly reflect changes, and performance inception to date, year to date and for the current period
  • Provide your cell phone number so that clients may reach you anytime
  • Provide a monthly communications with “have you thought of this” communication—this can be a invstement newsletter, insurance newsletter or email
  • Add related services like tax return preparation and mortgage brokerage to off load the clients entire financial life (does not need to be done by you)

Be the micro manager—manage portfolios yourself. There are mechanical models like the Dow Dividend Strategy or Value Line or the S&P Stars Portfolios that have beaten most professionals over time, so why not use these models and do the managing yourself? This strategy also sets you apart from all the “asset gatherers” because you can show that you actually do the work. The work is actually done by the model so you won’t need to invest your time with research and an assistant could even make the portfolio changes when necessary.

Be a specialist–get all of your clientele from professional referrals. For example, maybe you specialize in retirement plans. You do nothing else. You have third party administrators, CPAs, insurance agents, attorneys and others send you business. Your marketing is focused on referral sources, not retail clients. Your articles appear in local business newspapers, you speak at the local chapter meetings of the National Association of Insurance and Financial Advisors, you speak at local Estate Planning council meetings and you send a monthly newsletter focusing on retirement plans to your professional referral network. You may get little business now from other professionals but is amazing what happens you brand yourself as a specialist.

Whatever model you select, transition from being an “asset gatherer.” That model will bring fewer and fewer clients as the baby boomers inherit more and more of the assets and demand real value from their financial advisor.

Post provided by Javelin Marketing

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