Posts Tagged ‘financial advisor marketing’

Financial Advisor Value – What Value Are Your Really?

Wednesday, June 8th, 2011

financial advisor holding moneyThe brutal truth is that most (i.e. 90%) of financial advisors provide no value. Don’t take that personally and don’t get defensive. There may be a breakthrough here that can make you very successful and turn you into a financial advisor marketing powerhouse.

I just finished reading a financial publication from the fall of 2008. The articles were absolutely worthless. One article said that REITS looked good (they are down 50-60% as I write this). Another article opened with a statement “mutual fund managers are cautiously optimistic about value funds.” Is that another way of saying “We are optimistic but if you lose money, we told you we were cautious.” Another article talked about how you need to educate your clients during bear markets and why this is such a good time to buy (the Dow was at 11,000, now 7300 2-24-09). I like to read old publications because you realize how valueless opinions are and how supposed experts know nothing more than lay people.

If you have been espousing your opinions and making forecasts for clients, you have no value because you have a 50% chance of being wrong. Forecasts and opinions are equally wrong by the brightest PhDs so please keep your opinions to yourself. If you’ve been telling your clients this is a great time to buy, you don’t know that. The Dow could go to 3000 or stay flat for 10 years. Sorry to tell you that those forecasts and opinions you have are worthless and potentially quite detrimental, but its not personal–ALL opinions and forecasts are worthless.

The other financial advisor value proposition often stated is helping clients stay logical and not get emotional about their money. If I were your client and I had just lost 50% of my portfolio, how much would I pay you for that hypothetical value of helping me stay logical or stick to my plan? I would have to say this assistance you provided had no value to me.

So before you go to work tomorrow or pursue any additional financial advisor marketing tactics, ask yourself what substantial value you can be–not that same old diatribe you’ve been telling prospects and clients for years. How can you actually deliver something that has objective, substantial financial advisor value?

Here are some possibilities:

1. Actually make people money in the market  You won’t do that in the way you have been taught. Please read “How to Make Money in Stocks” by William O’Neil or “Beating the Dow” by O’Higgins to understand how money is made.  Stop using funds and the other packaged crap that other financial advisors use.  These packaged products are generally good for the manufacturer, good for the distributor (the BD), pay you good commissions and can be junk for the client.

2. Stop blindly listening to what you have been told like “buy and hold”, “you can’t time the market”, “diversify.” Have these “rules” helped your clients get rich or helped you add financial advisor value?  Start thinking for yourself.  Start reading voraciously.  What really seems to work and not work.  Develop your OWN philosophy and point of view and stop following the crowd. IN addition to the books above, read “What Works on Wall Street” by O’Shaugnessey.

3. To add to point 2, have an investing system for your clients like top producers do.  For example, buy low and sell high.  That means you need metrics to determine what is “low” and “high.” Or have a momentum system to buy or sell what is trending.  But you must have a system or methodology as you cannot blow with the wind and sell what the next wholesaler recommends. I successfully use a very simple but objective system as explained in “Beating the Dow” which outperforms most mutual fund managers.

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Branding for Financial Advisors – Fahgettaboudit!

Tuesday, May 10th, 2011

direct responseThe importance of branding for financial advisors is mostly important to the people who sell branding items – brochures, postcards, newsletters etc. Unless you are already one of the top 10% of producers in your community and you want to move beyond your 10% market share, branding won’t help you so don’t worry about it. Of much greater importance than branding is having superior direct response marketing.  Financial advisor marketing often turns to issues of less-than- paramount importance (e.g. branding) to the sacrifice of the important (generating leads).

Branding is oft spoken about because it is important to larger organizations. Bank of America needs to have good branding. Cisco needs to have good branding. John A. Smith financial advisor or Ben Proctor, Insurance Agent, doesn’t need to have good branding. What John A. Smith and Ben Proctor need are an awesomely successful and productive lead generation/direct response system so that these professionals talking to plenty of prospects and get plenty of new clients. If you already have 10% of the available clients in your town, then you need to turn your attention to your branding and building an image. However, my bet is you don’t even have one percent of the financial services business in your town. Therefore focus on getting clients, not getting an image.

The problem with branding is you cannot control the result, it is a long-term process and the cause and effect is hard to measure. You may not see a payoff for years. Direct response marketing on the other hand will provide results this week. If you mail 1000 postcards and get 12 responses, you know what you have. You can calculate the ROI, your can make adjustments and tweak your mailings to success. Would you rather have a new client in 10 days or potentially, maybe many new clients in two years? My guess is you’re interested in more immediate results and branding is not the key to get there. That’s not to say branding is bad, it just costs money and takes time thereby taking resources away from the far more important direct response marketing. Money put into any of the following will produce far faster and far more identifiable results:

Direct mail
Seminars
Internet marketing (pay per click marketing)
Newspaper advertising
Radio advertising
TV advertising

All of the above must be used in a way that is not oriented toward building your image or building your name but rather getting people to respond i.e. pick up the phone, send back a card, attend a seminar or do something so that they take a step toward you to become your next client. If you do your direct response marketing actively and effectively, then in a couple years we can talk about how to do branding well.

For more on Financial Advisor Marketing.

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Tips for the New Financial Advisor

Thursday, September 11th, 2008

new financial advisorGood luck. The new financial advisor will need to be MUCH smarter than the advisor from 10 or 20 years ago and will need to be a MUCH better marketer.

The financial advising business will get tougher. Why? Because your prospects are getting smarter. Are you getting smarter, too? Fifteen years ago, stockbrokers had an edge in that people had to call them for midday stock quotes. Financial professionals also had an edge, as they had product information and the prospect did not. That’s all changed. If all you’ve got is product information, your days are numbered. The new financial advisor will soon be the ex-financial advisor.

The broader your knowledge base, the more you stay one step ahead of your prospects. As they get smarter, so must you. If you stay wedded to selling only one product, don’t be surprised if it gets harder to do business. People want advice. Not product advice, but rather, financial advice. Start giving it and start charging for it! (Addressed in a future post – subscribe to this blog.)

This is the millennium of self-learning. Those new financial advisor who continually expands his knowledge base and apply what he has learned will win. Sadly, those who tread in one place will lose. The most important word in this paragraph is “apply” as in a future post, we will address the fallacy that “knowledge is power” and uncover the truth that “applied knowledge is power.”

If you think that tax issues are for CPAs and legal issues are for lawyers, you’re mistaken. Some of the top financial advisors I know have far more expertise in their field than the average CPA or attorney. And they use that knowledge to attract business. After all, anything that anyone knows can be found in book or on the Internet. The resources to learn anything are at your fingertips and at your prospect’s fingertips. Therefore, they don’t need the new financial advisor for information because they can get information for free anytime.

If you have been lazy in seeking out experts, then I guess you have some work to do. No one will call you up to give you the answers. The answers are there, however, for the taking. Million-dollar producers are self-learners. And any financial advisor newbie that does not continually expand his knowledge of personal finance, his sales skills, communication and psychology, will die in this business. If a big producer wants to be an expert in direct mail, he reads books on direct mail and consults with an expert. In a short time, he too is an expert. And he makes profit with direct mail. Are you willing to “seek” so you shall “find?”

As an example, one financial advisor newbie wanted to become an expert speaker. He saw that speaking was a way to reach a lot of prospects and quickly build his business with seminars and presentations. He had no speaking experience so he called the National Speakers Association and asked them to recommend their best coach. He called the coach and was told she charged $7,500 for two-and-a-half days of coaching. Most new financial advisors would have been intimidated by the cost. But here’s how big producers think: “I invest $7,500. I can earn an extra $10,000 per seminar. This is a great investment. Let’s proceed.”

But learning by itself is not enough. The fallacy in our culture is that knowledge is power. Not true. Applied knowledge is power. More accurately: Applied knowledge = money.

Let me share an example. Plenty of CPAs know more than you do about IRA distribution rules. But in the last few months, one new financial advisor took what he knew, arranged it into a system to fill a seminar room and has so far earned over $100,000 by “applying” his knowledge of IRA distribution rules. The knowledge by itself was worthless until he packaged into something other people valued and marketed it.

New financial advisors–welcome! To  quickly add clients, consult Brokerville

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