Posts Tagged ‘annuity leads’

Cold Calling — The Worst Way to Prospect

Thursday, August 7th, 2008

Some financial advisors and insurance agents use prospecting methods that produce the wrong prospects. I define a wrong prospect as someone who is not really interested, not qualified or hard to deal with. In essence, someone who wastes your precious time and if they do become a client, they consume so much of your time that you wish they weren’t a client.

You generate these types of annuity prospects by using unfocused mass marketing models. For example, if you cold call a list of people over age 65 attempting to obtain annuity leads, you are generating the wrong prospects. You have no idea if these people are interested or qualified. So you waste a lot of time cold calling and then meeting people who are not qualified or interested. Wouldn’t it be smarter if you only met with the interested qualified annuity buyers?

If you have been cold calling, please face the truth–cold calling is a substitution of your labor for capital. In other words, you got into the financial services business undercapitalized (you came in with no money to invest) so instead, you trade your time for capital. This is purely insane. You cannot grow a business without capital. Did Microsoft? Did Intel? You must not devalue your time or you will settle into that rut and struggle your entire career, always cold calling. If you work for a large firm, they are happy to have you do this as they pay you commissions. Having you waste your time is okay with them.

The central focus in efficient prospecting is this: you offer something of value to masses so that the few people who are interested identify themselves. Then, you only talk to the interested and qualified prospects. There’s not problem if you want to use the phone for prospecting, but get a $10/hour telemarketer to do it, not you! Then, when the telemarketer makes 100 calls and finally finds one interested person, you get on the phone and close the appointment or make the sale. If you want to be closing sales all day, get 5 telemarketers.

Here’s another alternative. Rather than cold call, send a well written mailer (more on writing great direct mail in another article). Even if you get a 1% response to 1,000 mailed, that’s 10 interested annuity leads who took action. When you call them, you qualify them and eliminate half. You get five appointments. These are the same five appointments you would have gotten with the cold calling, but look how much easier this was. Instead of talking with 1,000 people, you talked to 10 people. Instead of meeting with 10 people, you met with five. You saved maybe 25 hours of your time and spent $500 on postage and mailing. (In other words, had you cold called, you valued your time at $20 an hour for the mailing cost you saved–is that all you’re worth?).

Or what if you ran an advertisement in the local senior magazine “Annuity Owner Mistakes” You then have a few annuity leads to call who are interested and motivated. You have saved your time and limited the annuity prospects you deal with to those who take initiative. These are the types of people you want as clients. You do not want people who must always be convinced, which is the type of prospect that is generated with unfocused, mass marketing.

Or what about inserting a flyer in the daily newspaper for your next annuity seminar “How to Reduce Retirement Income Taxes.” In our tests, 20,000 inserted flyers (for about $1,000) generates about 50 annuity prospects to an annuity seminar. You give a presentation to 50 motivated people at one time and then have individual appointments. Annuity seminars make super efficient and super effective use of your time (you are speaking to motivated annuity prospects).

If you’re tired of prospecting, feel burned out and feel that good prospects are scarce, shift your prospecting methods to have qualified prospects contact you and renew your career.

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How to turn leads into sales

Tuesday, June 17th, 2008

Some people in sales think a sales lead is a name from a list. That’s not correct. A name from a list is not a sales lead–it’s a suspect, a total stranger and it does not matter if they meet some criteria (e.g. age, occupation, net worth). A true sales lead meets your criteria AND has expressed interest in what you offer. Specifically, the lead has responded to an email, a print ad, a piece of direct mail, etc. A true marketer and sales professional only contacts prospects that have first expressed interest.

Now that you have a qualified lead, how do you turn it into a sale? Here’s what we teach the financial advisor clients of Brokerville.

You don’t call the lead and say, “I’m following up…..” EVERY sales person says this and the phrase has now become synonymous with “get ready for my sales pitch.” Your prospect automatically gets defensive (no one likes to be sold) and your chance of a sale is close to zero. Rather, call the lead and say “Bob, you returned a card expressing your interest in having more…..better…(fill in the blank), what motivated you to do that?” The only words that should come out of your mouth are the benefits your lead desires. Your first task is to engage your lead, not to talk about your product.

Next, you don’t say “we have” or “my company offers” as these phrases are synonymous with “get ready for my pitch.” Again, these will make your lead defensive. You do say, “I don’t know if I can help you…may I ask you a few questions about your (business/heath/investments, fill in the blank)?” You disarm the defensiveness of the prospect by stating you don’t know if you can help.

Next, you ask intelligent questions about what’s important to HIM. The best thing you can do here is forget about the features and benefits of your product because your lead does not care. He cares only about what’s important to him. So to really listen, you need to forget your spiel. As your prospect reveals answers to your questions, you ask deeper questions to reveal their emotional desires. Questions like:

Why is that important to you?
If you could have that, how would it impact you?
If you don’t solve that, what’s the long term cost to you?
How does that make you feel?
Are you satisfied with that?

Since people buy emotionally, you must get them to reveal what motivates them emotionally. Until you do, do not proceed to your next step (to set an appointment, ask for the credit card, close the deal) as you will fail. Too many sellers ask the prospect for the order too early and they get objections. First, get your prospect to reveal what motivates him emotionally and then you ask if he would be interested in a solution to that problem/opportunity. Only when he says yes, do you proceed to the next step.

“Bob, if there were a solution to that problem, what would that be worth to you? So if you could have the solution for only 10% of that amount, you would want to know about it? Great, then (set an appointment, ask for the credit card, close the deal).”

Sellers tell me they are client focused or customer focused but it’s not true. They are product focused and my-agenda focused. If your personal mission or company mission is to really help someone, then it becomes easy to turn leads into sales. Because your objective changes from “getting” prospects to buy your product to “finding” prospects who want what your product offers. You can only determine that by asking questions. And when you encounter someone that does not have an interest in your product, you move on.

The key to turning a lead into a sale is to leave your agenda to the end of the conversation and get your lead to reveal his emotional agenda first. Then you have the relatively simple process of showing your prospect how your product fits his agenda (rather than convincing the prospect why they should have interest in your agenda).

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More Field Marketing Organizations Choose Brokerville

Tuesday, June 10th, 2008

In recent weeks, three insurance FMOs (field marketing organizations) have chosen ProspecMatch to assist their insurance agents, annuity producers and LTC producers with insurance leads , annuity leads and long term care leads. A research study by Brokerville found that the #1 challenge of insurance and financial producers is finding new clients. Brokerville was created to solve this problem.

The Internet-based senior leads service provides three benefits to annuity agents and insurance agents:

1. The consumers must take the initiative to log onto the Internet, find the advertisement, and divulge their personal information. So the consumers are already identified as interested and motivated.

2. Before speaking to the consumer, the annuity agent, insurance agent or financial advisor sends a booklet (supplied by Brokerville) branded for the producer, which establishes the producer’s credibility.

3. The producer is coached to success with pre-recorded scripts and twice weekly coaching to gain maximum success from the program. Read lead review comments.

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